Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 3-5 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
Processing times may be longer during peak seasons or promotional periods.

Shipping Rates & Delivery Estimates

Shipping charges are calculated based on your location, order size, and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days

Delivery times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.

Shipping Locations

We currently ship within Canada.
We do not ship to P.O. boxes or restricted addresses.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number.
Tracking updates may take up to 24 hours to appear after shipment.

Shipping Delays

We are not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect address information provided by the customer.

Incorrect or Incomplete Addresses

Please ensure your shipping address is accurate at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Additional shipping fees may apply for reshipments.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery.
We may require photos or additional information to assist with the claim.